1. Basic concepts and definitions
1.1. Seller – Selivanova Anastasia Viktorovna INN: 665914422337 OGRNIP: 323665800239633;
1.2. Public offer – a public offer of the Seller, addressed to an indefinite number of persons, to conclude an agreement for the sale and purchase of goods remotely with the Seller (hereinafter referred to as the “Agreement”);
1.3. Buyer - an individual who uses software for viewing content on the Internet, accepts the terms of this Agreement and expresses a desire to buy a product, information about which is posted on the website anaselivanova.com;
1.4. Product – Russian-made products, namely clothing and accessories offered for sale on the website anaselivanova.com;
1.5. Online store - a website on the Internet located at anaselivanova.com, where any Buyer can familiarize himself with the presented Products, their descriptions and prices, select a specific Product, payment method, create and send an Order to the Seller;
1.6. Order – a completed request from the Buyer for the purchase, payment and delivery of the Product selected on the website anaselivanova.com, sent to the Seller via the Internet. The processing time for an Order varies from 7 (seven) days, but in any case depends on the total number of Orders and does not have standardized formats and processing times;
1.8. Delivery service - operator of the Russian state postal network Russian Post pochta.ru, www.cdek.ru;
1.9. Website – the Seller’s website on the Internet, located at anaselivanova.com;
1.10. Pre-order (pre-order) – the Buyer’s expression of intention to buy/book a specific Product with subsequent payment within the terms specified in this Agreement. If a Product is marked “Pre-Order”, this means that the Product is currently out of stock, but is available for reservation.
The deadlines for sending Products from the “Pre-Order” category are determined individually and are brought to the Buyer’s attention by sending a letter to the email address specified by the Buyer, as well as through a mass notification on the Seller’s official pages on social networks.
Delivery of such Goods in any case is carried out no earlier than 21 (Twenty) one day from the date of payment for the Goods by the Buyer. At the same time, the Buyer agrees that the Seller has the right to deliver the Goods through the Russian state postal network Russian Post pochta.ru, www.cdek.ru at an earlier date.
The return of the Pre-Order is carried out according to the general rules for the return of Goods, namely after receiving the Goods, by writing and sending to the Seller an Application for the return of the Goods, subject to mandatory prior notification to the Seller by writing a message/notification about the need for a return, using available methods of communication, namely the address of the Seller’s official page in social networks.
2.1. By ordering the Product on the website anaselivanova.com, the Buyer agrees with and accepts the above conditions for the sale of the Product.
2.2. These terms of sale of the Product, as well as information about the Product presented on the website anaselivanova.com, are a public offer in accordance with Art. 435 and paragraph 2 of Art. 437 of the Civil Code of the Russian Federation.
2.3. The Seller has the right to make changes and additions to this Agreement, posted at anaselivanova.com, and such changes come into force from the date of posting on the Seller’s website. The Buyer undertakes to monitor changes and additions made to this Agreement. The most current version of the Agreement is the version posted on the Seller’s website.
2.4. By clicking the “Place an Order” button when placing an Order on the website, the User confirms his agreement with the terms of sale of the Product set out in this Agreement, and at the same time provides consent to the processing of personal data received when placing an Order.
2.5. This Agreement is considered concluded from the moment the Seller issues/sends to the Buyer a check confirming full payment for the Goods, or from the moment the Seller receives a message about the Buyer’s intention to purchase the Goods by clicking the “Place an Order” button.
3. Subject of the agreement
3.1. The Seller provides the opportunity for any individual to purchase for personal, family or other needs not related to the Buyer’s business activities, the Products presented on the website anaselivanova.com.
3.2. This Agreement applies to all types of Products presented on the site anaselivanova.com, as long as such offers with descriptions are present in the site catalog.
4.1. Placing an Order in the online store is carried out by the Buyer independently. When placing an Order, the Buyer fills out the electronic Product Order form and sends the completed Order to the Seller through the website system.
4.2. When registering on the website of the online store, the Buyer undertakes to provide the following registration information:
surname, name, patronymic of the Buyer or the person indicated by him (recipient);
the address to which the Goods should be delivered;
4.3. The name, quantity, assortment, price of the Product selected by the Buyer are indicated in the Buyer’s basket on the website of the online store.
4.4. The Seller is not responsible for the content and accuracy of the information provided by the Buyer when placing the Order.
4.5. The Buyer is responsible for the accuracy of the information provided when placing an Order.
4.6. Descriptions and characteristics of the Product in the online store contain basic and reliable information about the Product.
4.7. For all questions regarding the properties and characteristics of the Product, the Buyer can contact the Seller,
by sending a personal message to the account of the Seller’s official pages on social networks.
4.8. Photographs of the Product presented on the website anaselivanova.com were taken under special lighting conditions using professional equipment, are simple illustrations and may differ from the actual appearance of the Product under other viewing conditions.
4.9. The price of the Product is indicated on the website anaselivanova.com next to the image of the Product.
4.10. The Buyer can receive the Goods by self-pickup (the address must be checked with the Seller using available communication methods, namely the Seller’s official pages on social networks) or by arranging for delivery of the Goods.
4.11. Delivery of the Goods is carried out as agreed by the Buyer and the Seller through the Russian Post delivery service pochta.ru, www.cdek.ru. The delivery time of the Goods to the Buyer is calculated individually, with the minimum delivery time of the Goods being 7 (Seven) days from the date of payment for such Goods, the exact delivery times of the Goods depend on the distance of the delivery point from the Seller and are tracked by the Buyer independently through the tracking systems of the Russian state postal network Russian Post pochta .ru, www.cdek.ru. At the same time, the Buyer agrees that the Seller has the right to deliver the Goods via Russian Post delivery pochta.ru, www.cdek.ru at an earlier date.
4.12. Payment of the full cost of delivery is carried out at the expense of the Buyer.
4.13. The sale of the Goods is carried out by 100% (One hundred percent) prepayment of the cost of the Goods.
4.14. Payment is made by using the payment system on the website no later than 30 (Thirty) minutes from the moment of placing the Order.
4.15. Upon placing an order, the Buyer is provided with information by sending a letter to the email address specified by the Buyer, then it is possible to connect to the Alert Service on the Russian Post website pochta.ru. The delivery time for the Goods may be changed by the Seller, of which the Buyer is notified by sending a letter to the email address specified by the Buyer, as well as through a mass notification on the Seller’s official page on social networks.
4.16. The buyer receives a notification about the status of the order by sending a letter to an email address, then it is possible to connect to the Alert Service on the Russian Post website pochta.ru.
4.17. The product can also be purchased on pre-order; the delivery time for the Product purchased on pre-order is determined individually and is communicated to the Buyer through a mass notification on the Seller’s official page on social networks.
5. Cost of the Product and payment methods
5.1. The price for the Product presented on the website anaselivanova.com is indicated in rubles.
5.2. The price of the Product on the website anaselivanova.com can be changed by the Seller unilaterally. In this case, the price of the Product ordered by the Buyer is not subject to change, except for the cases specified in clause 5.3.
5.3. The Seller has the right to provide discounts on the price of the Product, in accordance with the trade promotions in effect in the online store at the time of placing the Order. If the Buyer provides inaccurate (erroneous) data when placing an Order, the Seller has the right, when issuing and paying for the Goods, to recalculate the amount of the discount provided from the price of the Goods.
5.4. Payment for the Goods is made by credit card when placing an Order on the website using the payment system no later than 30 (Thirty) minutes from the moment of placing the Order.
5.5. Payment for delivery is made by the Buyer by credit card when placing an Order on the website using the payment system.
5.6. In case of failure to pay for the Goods within the time period specified in paragraph. 5.4., The order is canceled automatically.
5.7. If the Buyer refuses the Goods, upon returning to the Buyer the full payment made by the Buyer, bank and other commissions paid by the Buyer in this regard will not be compensated by the Seller.
6. Warranty, Order cancellation, return of Products and prepayments
6.1. The warranty period for the Product is 7 (Seven) days in accordance with paragraph 21 of the Russian Government Decree dated September 27, 2007 N
612 “On approval of the rules for the sale of goods remotely”) and is calculated from the moment the Goods are transferred to the Buyer.
6.2. The warranty covers manufacturing defects and does not cover defects resulting from: mechanical damage (scratches, tears, abrasions, etc.); exposure to extreme temperatures, solvents, acids, water; improper use (operation, washing); natural wear and tear.
The return is carried out if the product does not fit in size, style, dimensions, shape, color or configuration and if it is not included in the list of non-food products of good quality that are not subject to return or exchange, approved by Decree of the Government of the Russian Federation of January 19, 1998 No. 55 c as amended on October 20, 1998 and February 6, 2002. Such goods include: perfumes and cosmetics, textile goods (cotton, linen, silk, wool and synthetic fabrics, goods made from non-woven materials such as fabrics - ribbons, braid, lace and other); sewing and knitted products (sewing and knitted linen products, hosiery products). A product of proper quality is a product that has retained its consumer properties and presentation. It should not show signs of use or wear, while the original packaging must be preserved intact.
6.3. Order cancellation procedure:
6.3.1. In the absence of full payment of the cost of the Order within the time limits specified in paragraphs. 5.4.1. – 5.4.3., The order is canceled automatically.
6.3.2. To instantly cancel an Order (within 5 (Five) minutes after completion), the Buyer must contact the Seller by sending a personal message to the Seller’s official page on social networks. In case of later cancellation, the return of the Goods is carried out according to the general rules for returning Goods.
6.3.3. The purchase and sale agreement is considered terminated automatically in the event of failure to receive full payment for the cost of the Order, as well as in the case provided for in clause 6.3.2.
6.4. Funds deposited by the Buyer from a bank card are returned no earlier than 30 (Thirty) business days from the date of the Buyer’s refusal of the Order/termination of the contract to the personal account/bank card from which payment for the Order was made.
6.5. If a manufacturing defect is detected, the Buyer undertakes to confirm this fact by conducting an examination; in case of positive confirmation, the Product can be returned within the period specified in clause 6.1 of this Agreement.
6.6. The Seller reserves the possibility of exchanging/returning the Goods by agreement with the Buyer without conducting an examination, subject to the Buyer’s request within the period specified in clause 6.1 of the Agreement and if the agreement of both Parties is reached.
6.7. Purchase returns
6.7.1. Make sure that the Product is returnable; the deadline for returning the Goods has not yet passed, and the Goods themselves are Goods of proper quality and are not included in the List of non-food goods that are not subject to exchange or return, or goods of inadequate quality with defects that arose before the delivery of the Goods to you or for reasons that arose before that moment .
6.7.2. Fill out the application for returning the Product, the template of which is presented on the Site. Send a signed application for the return of the Goods to the Seller using available communication methods, namely the Seller’s official page on social networks.
6.7.3. The Seller reserves the right to cancel the Order without giving reasons, subject to the mandatory return of the Buyer’s funds within the period agreed upon by the parties.
*Before writing a return application, contact the Seller for advice on the methods and conditions of return, using the available communication methods, namely sending a message to the Seller’s official page on social networks.
7.1. For failure to fulfill or improper fulfillment of their obligations under the Agreement, the Parties are liable in accordance with the current legislation of the Russian Federation.
7.2. The total liability of the Seller under this Agreement is limited to the amount of payment paid by the Buyer under the Agreement.
7.3. Without conflicting with the above, the Seller is released from liability for violation of the terms of the Agreement if such violation is caused by force majeure circumstances (force majeure), including: actions of government authorities (including the adoption of legal acts), fire, flood , earthquake, other natural disasters, lack of electricity and/or computer network failures, strikes, civil unrest, riots, any other circumstances, not limited to the above, that may affect the Seller’s performance of the Agreement.
8.2. The site anaselivanova.com and the services provided may be temporarily partially or completely unavailable due to maintenance or other work or for any other technical reasons.
8.3. In case of any questions or complaints from the Buyer, he has the right to contact the Seller by sending a personal message to the Seller’s official page on social networks. The parties will try to resolve all disputes that arise through negotiations; if an agreement is not reached, the relevant dispute will be resolved in court.